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Uneducated drivers cause of Toyota recalls

By Sean Tomlinson

Published: Monday, March 1, 2010

Updated: Monday, March 1, 2010

Cars and trucks are heavy, fast, expensive machines people use every day, and we all have to pass a test to earn the privilege — it is not a right — to drive them.

But in driver's education in high school, I don't remember the instructor talking about anti-lock brake system, or any other safety feature, like stability or traction control, or how it feels when it is active. I also don't remember any discussion of how dangerous it is to be distracted while driving or even how to tell if your car needs anything checked.

Even my father, a terrifically experienced and accomplished driver, never taught me about traction or stability controls. The shortcomings of our driving education system are now responsible for needless recalls including the "fix" of anti-lock braking, removal of regenerative braking from hybrids and the steering issue for Corollas.

The recent spate of recalls for Toyota illustrates just how poorly informed most drivers are. For the Prius, recent complaints involve the "‘inconsistent brake feel' during slow and steady application of brakes on rough or slick road surfaces with the ABS activated."

What these drivers don't understand is that the "inconsistent feel" is the anti-lock braking system at work. The worst thing that can happen is a very brief loss of traction.

The braking system works by a computer figuring out which tire is sliding and pumping the brakes for you on that particular wheel to keep traction, to keep you out of the ditch and away from that tree. It is a brilliant system that has totally replaced the old "pump the brakes" technique our parents learned.

Although it is superior, those who don't understand the technology think it feels weird through the pedal, since the pedal feels like it is pushing back. The solution is simple: if you feel the pedal start to bump or push against your foot, keep your foot on it. The car is using technology to slow you down safely.

Another cause of misdirected concern involves the regenerative braking system on hybrids, including the Ford Fusion hybrid as well as the Prius, which kicks in when you take your foot off the gas or lightly press the brake pedal. What happens in those common situations is the tires connected to the car's electric motor convert the car's kinetic energy into a voltage that charges the batteries and stores the energy for future use by the electric engine — a great idea.

It can feel weird to an uninformed driver who doesn't understand the technology, but it is an important part of driving a hybrid, as it helps improve the efficiency of the vehicle. Removing it is not a sensible alternative to educating the driver of its function.

Even more ridiculous than the removal of regenerative braking is the news that federal officials might be investigating steering problems on the 2009-2010 Corolla.

According to an article from USA Today, one driver was quoted as saying, "If you take your eye off the road for a second, the car will drift into another lane."

So when you're not paying attention, and the car drifts wherever you're looking, it is the fault of the car? When driving or walking or running, people tend to drift in the directions they're looking.

The article also mentions that other steering, "Complainants have compared the movement to being buffeted by strong winds, sliding on black ice or hydroplaning."

They said that after trying to straighten the car, it can overcorrect, requiring the driver to use a tight, persistent, two-handed grip on the wheel to travel in a straight line. If these drivers understood their alignments better, they would understand their wheels are probably out of balance and need to be checked. This isn't unusual at all, just normal maintenance.

So please stop before suing a company over something you don't take the time to learn about your car. It will save a lot of headaches.

- Sean Tomlinson is a doctoral student in chemical engineering.  Please send
comments to opinion@spub.ksu.edu.

Comments

35 comments
Anon
Tue Jul 13 2010 16:31
Hey Jim, how about the official report that DRIVER ERROR was responsible for all but one of the accidents?
Anon
Thu Apr 8 2010 15:23
Why do so few people posting here know what personal accountability is? If there is a problem with the car, YOU need to get it fixed. If you don't know why the car does something YOU need to check the owners manual. The responses on here are pathetic.
Drew Duskie
Mon Mar 29 2010 12:26
Loud Noises!!!!!!
Bob
Sun Mar 21 2010 13:37
Ignorance, plain and simple. Go drive a newer Corolla with its poorly engineered electronic assisted steering before forming opinions based on poor quotes.
Steve
Mon Mar 15 2010 16:49
I do not know enough about cars to comment one way or another on this article. What is interesting to me, however, is the fact that all of the individuals bashing the author of this article go by the name "anonymous." If you are that passionate about the article and feel it is incorrect, stand behind your comment. Please, don't rant on about how "idiotic" the author is if you're not willing to withstand the same type of criticism.
Anonymous
Thu Mar 11 2010 02:18
I was recommended by one of my bisexual friends BiMingle...comm to find more bisexual friends. They are really friend and open-mined.
Anonymous
Wed Mar 3 2010 16:04
Oh, thanks for the "education", now I know when my Toyota suddenly accelerates and rear-ends a mini-van full kids, I should have read the manual - "caution - this vehicle may accelerate without your right foot's input and cause a crash". Silly me, I didn't educate myself about the MANUFACTURER'S DESIGN FLAWS! Yes, even engineers make mistakes, moron. Do you think the space shuttle Challenger crew were to blame for the O-Rings that caused the machine to explode? By your logic, it was their fault because they should have educated themselves before piloting the vehicle. Toyota admitted to these design flaws. They need to be fixed. They avoided fixing the mistakes because it was a financial and PR problem for them. Are there bad drivers on the road? Of course. Does everyone deserve a vehicle to be designed and manufactured so that it is safe to drive? Definitely.
Anonymous
Wed Mar 3 2010 15:16
It is interesting how many people want to blame their automobiles for getting then into trouble. One only has to watch the roads each day and observe many drivers violating the laws of Physics. People go around curves too fast, switch lanes without warning, slam on brakes when driving on ice and try to beat the train to the crossing. Most people overdrive the amount of skills that they hold. It stands to reason with the knowledge base most drivers use that new technology is going to present some problems to them. Of course it could just boil down to the fact that a lot of drivers are just plain morons and should never be let onto the roads.
Anonymous
Wed Mar 3 2010 14:07
I've driven cars with anti-lock breaks for 15+ years and my multiple Prius brake-failure experiences were like no other. It happened at least 6 times since last Fall, beginning soon after I drove it off the lot. It's since been repaired (I hope!) but the sensation I felt, with brakes fully applied, was that of having no brakes at all, period.

You say: What these drivers don’t understand is that the “inconsistent feel” is the anti-lock braking system at work. The worst thing that can happen is a very brief loss of traction.

Unless you experience first hand what I did you'll never know that it truly was a brief loss of brakes, not traction.

Anonymous
Mon Mar 1 2010 22:22
okay, student writers should have to pass a test and get a license before posting nonsense on the internet!!!!

Give me a break!! is this for real?????

or are you trying out your best jokes for the comedy club?

driver
Mon Mar 1 2010 19:29
I do have to say there is alot of bad drives on the roads just the other day someone drove right infront of me while exiting a street with a stop sign and i was on a major street, i was also in the second lane not the one closet to the curb. he is right in the fact that there are bad drives but companies should be held accountable for products that are not safe to drive on the road, i don't want to stop at a red light and see a Toyota ramming into the me and maybe even pushing me into a intersection.
Anonymous
Mon Mar 1 2010 15:43
The best thing about vehicles today is that I can get into one and drive it. I know where the controls are and how it turns, accelerates and stops. I can do this in any country. I've rented many cars. Cars ARE different though. The last two cars I've owned were very different. I do a lot of driving - more than 40,000mi/year - and my Dodge Nitro wandered all over the place, whereas my Dodge Charger feels like it's on rails even at 120mph+. Driving long distances made me tired in the Nitro. For someone to suggest that drivers need training to understand how to 'not get tired during a long trip' is stupid. For an engineer to say that there are no issues is also stupid. It's like saying 'the system I designed is perfect, it's just that the person using it has to be more skilled to use it'.

I'd never buy a Toyota now. Who knows whether parts have been repaired or not?

Anonymous
Mon Mar 1 2010 14:56
Most of the comments after this article are a great example of what Sean is talking about... I absolutely despise when people blame their incompetence on the "manufacturer" or anyone else but themselves ....

I think that it is a horrible idea from the get go to start adding all this stuff into cars. The reason is that people are MORONS. I am a network technician by day and I get sooooo frustrated with peoples incompetence and unwilling to learn new things...

The manufacturer should train YOU on how to use their car????? what the heck man.... You shouldn't be buying a vehicle at all if you cant learn yourself these things... they give you an owners manual to read for sakes! stay on the sidewalk ...

Driving IS a PRIVILEGE ... Sean is absolutely correct! Anyone that thinks otherwise should NOT be on the road as that shows your own level of responsibility... When on the highway you have responsibilities for your life and the lives of others around you ... If you feel uncomfortable driving a vehicle for whatever reasons .... STOP driving!

Anonymous
Mon Mar 1 2010 14:38
Is this article from The Onion? hilarious.
Anonymous
Mon Mar 1 2010 13:57
I'm tired of the mythical "stupid user" getting blamed all the time - key fact is Toyota has made a device sold to, and intended to be used by, average humans - if Toyota's user interface is so bad that your users can easily make fatal errors - that is a major problem, and one you can't weasle out of by always repeating "pilot error - not our problem".
Anonymous
Mon Mar 1 2010 13:52
I'm suprised at a so-called auto technician saying it's simple to stop unintended acceleration by "just sticking it in neutral" that's like a computer tech telling a poor Windows user faced with the "blue screen of death" - "Eassy, just click exit" - key fact is there is no exit button, there is no shifting, there are no brakes - your computer has lost its mind and all bets are off. At least with Windows you can power down and re-boot - no such method on Toyota's all controlling computer.
mike waalsh
Mon Mar 1 2010 13:05
it's not a privilege, it's a right. You have a right to take the test, and if you pass it, noone can arbitrarily take your license away. I get so sick of hearing that. Driving is my right! I earned that right!
Paul Wood
Mon Mar 1 2010 12:59
So you're not going to listen to a chemical engineer tell you about a mechanical engineering problem, but you will listen to a politician tell you about it??????? You need to go back to elementary school to learn a few of the basics.
Anonymous
Mon Mar 1 2010 12:56
Sean, if that was really the problem, I'm sure Toyota would have improved it's user manuals and forced people to have test drives before purchases. Maybe you should stick to your chemicals.
JIm
Mon Mar 1 2010 12:55
Sean is at least misinformed, at worse a complete idiot. People like him are the reason the Toyota recall has taken so long to come to a head. The 911 call that clearly detailed the steps a trained California State Trooper went through to stop a Toyota Lexus shows this problem is MUCH more than driver error. The Prius can brakes can stop responding for 3 seconds, this is not normal or safe and this has nothing to do with driver training. The problem was actually discovered and FIXED in Japan, but Toyota thought it was cheaper to cover it up in the United States.

The runaway throttles in Toyotas is not driver stupidly, or lack of training but the result of an arrogant auto maker spending almost 10 years covering up a rare but lethal software glitch. How can Sean claim to be an engineer and make what sounds like an informed assessment of the Toyota scandal without actually referring to the NHTSA statistics? Is K-State suggesting that Engineers rely on their fathers bias and not research, testing, and statics?

Even if he was correct (he is not) that this is uneducated drivers, then automakers have a responsibility to TRAIN buyers if they are changing the “norm” for long understood driving principals. You can’t, for example, swap the brake with the clutch and expect drivers to naturally understand that, and if you replace the ignition key with a start/stop button you should do some human real world research to make sure that the typical driver can STOP the engine. Toyota seems to have ignored other automakers lead on things like the detection of a panic push of the STOP button. They also didn’t engineer in a throttle kill/cut when the brakes are pushed when their competition did.

If Sean engineers a bridge with no side rails will he blame drivers for falling off the bridge? The drivers should have stayed in their lane I suppose. I hope that Sean rethinks this misguided assessment and if not, change careers… maybe ballet or something that won’t risk the lives of innocent drivers.