As Snyder Family Stadium filled with 45,150 fans last Saturday, more than 600 students were left outside the gates, unable to watch K-State beat North Texas.
    Students who had holds on their accounts, or had not paid for their athletic tickets in full, were not able to receive their athletic tickets, said Robin Fosha, director of ticket operations at K-State.
    About 150 more students had paid by Wednesday, she said, leaving about 450 students — out of the 7,300 who ordered football tickets — without them.
    Once students have paid for their athletic tickets, they will receive an e-mail containing printable copies of their tickets. Students who use TIPP, or Tuition Installment Payment Plan, have run into the most trouble receiving their tickets.
    "We've had some misunderstanding from some of our students who are on payment plans and our policy there hasn't changed at all," Fosha said. "Our tickets still have to be paid for, for those kids on payment plans, and that's no different than it has been in years past."
    Many students who use the payment plan failed to realize their payment plan would not initially cover their athletic tickets.
    "If you make a payment, it goes to tuition first," said Jessica Gradert, of the K-State Cashier's Office. "The tickets would be the last thing the payment would cover."
    Students on the payment plan can either pay for the tickets directly or specify that they want part of their payment plan to be used toward their athletic ticket.
    Students can pay for their tickets directly in the cashier's office at 211 Anderson Hall or through iSIS. At the Cashier's office, however, students can only pay with cash or check, while online they can pay with electronic checks and major credit cards other than Visa.
    Accepting financial aid has been another area of concern for students trying to receive their athletic tickets.
    "A lot of students didn't know that they had to sign their promissory note online this year," Gradert said.  "They would think that their loan would come through automatically, but they would actually have stuff left to do, so they would owe a balance—including their athletic
ticket."
    At 1 p.m. Saturday, the ticket office will open a booth at the ticket window on the east side of the stadium to help anyone who is having trouble accessing or printing their tickets.
    The same booth operated last Saturday. Fans receive help fairly quickly, Fosha said, but not without a few incidents involving frustrated students who were not able to get their tickets.
    "We had scenes, because we have some students that don't want to accept that their tickets aren't paid for," Fosha said.
    She said they only had to call security for one student who would not stop banging on the ticket booth's window after being told his tickets weren't paid for.
    Fosha said she also found three instances where students were using duplicate copies of a ticket to enter the game.
    "We have sent a registered letter to each of them," she said. "So they have written confirmation that we are aware of it and consequences will ensue if it continues."
    She said if any of the students try to enter the game again using a ticket that already has been scanned, all of that student's tickets will be canceled.